Grievance and disciplinary procedures are an essential part of the employee-employer relationship and yet many companies, despite having these procedures as part of their contracts of employment, fail, in reality, to follow their own guidelines properly which when faced with a grievance or potential disciplinary issues lead, unnecessarily, to conflict and, in the worse case scenario to legal claims.

ilisi can work together with clients, either as part of an overall HR strategy, or as a stand alone service, to promote and deliver best practice. Policy implementation through proper procedural methods and training provides a cost effective and positive outcome to what often, through neglect and/or mismanagement, leads to poor man management and potentially very expensive litigation.